Buick Enclave: Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada). Online Owner Center. GM Mobility Reimbursement Program (U.S. and Canada)
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Buick has TTY equipment available at its Customer Assistance Center. This service allows TTY users to communicate with Buick about ownership questions, service concerns, customer assistance cases, roadside assistance information, and other vehicle-related matters.
Any TTY user in the United States can communicate with Buick by dialing: 1-800-832-8425. When contacting the center, have the Vehicle Identification Number, current mileage, dealer information, and a brief description of the concern available so the representative can provide more efficient assistance.
TTY users in Canada can dial 1-800-263-3830. This contact option is provided so customers who use text telephone devices can receive support in a way that is accessible and practical for their communication needs.
For the best experience, keep a written record of the date of contact, the representative’s instructions, and any case or reference number provided. This can help if follow-up is needed later for a Buick Enclave service, warranty, or ownership concern.
Online Owner Center
Buick Owner Center (U.S.) www.buickownercenter.com
The Buick Owner Center gives owners a convenient online place to manage information and services connected to their specific vehicle. Instead of keeping every document, reminder, and service note in separate places, the Owner Center helps bring useful ownership resources together in one organized location.
For a Buick Enclave owner, this can be especially helpful for tracking maintenance history, checking warranty information, reviewing owner manual details, locating dealer service, and staying informed about notices that may apply to the vehicle.
► Digital owner manual, warranty information, and other vehicle-specific resources that can be reviewed when service questions, feature explanations, or ownership details are needed. ► Storage for online service and maintenance records, making it easier to keep track of oil changes, tire rotations, inspections, repairs, and other work performed over the life of the vehicle. ► Buick dealer locator for service nationwide, useful when traveling, moving to a new area, or looking for an authorized dealer that can inspect, maintain, or repair the vehicle. ► Exclusive privileges and offers that may be available to registered owners through Buick programs or participating dealers. ► Recall notices for your specific vehicle, helping owners stay aware of safety, service, or product updates that may require attention. ► OnStar and GM Cardmember Services Earnings summaries, where applicable, so related account benefits and ownership services can be reviewed in one place.Other Helpful Links:
Buick — www.buick.com Buick Merchandise — www.buickmerchandise.com Help Center — http://www.buick.com/help/faqs.html . FAQ (Frequently Asked Questions). Contact Us
These links provide additional support for owners who want to learn more about Buick vehicles, accessories, customer help topics, frequently asked questions, or direct contact options. Keeping these resources available can save time when a question comes up about vehicle features, service support, ownership benefits, or available Buick information.
My GM Canada www.gm.ca
My GM Canada is a password-protected section of www.gm.ca where owners can save information about GM vehicles, review personalized offers, and use helpful online tools and forms with greater ease. It is designed to make ownership more organized by keeping preferred dealer details, vehicle information, and useful service links available through one account.
For Buick Enclave owners in Canada, this type of online access can be useful for planning service, reviewing vehicle information, comparing current offers, and managing basic ownership preferences without having to search for the same details repeatedly.
Here are a few of the valuable tools and services you will have access to:
► My Showroom: Find and save information on vehicles and current offers in your area. This can help when comparing models, reviewing available programs, or keeping track of vehicles of interest. ► My Dealers: Save details such as address and phone number for each of your preferred GM dealers. This is helpful when scheduling service, requesting parts information, or contacting a dealer while traveling. ► My Driveway: Access quick links to parts and service estimates, check trade-in values, or schedule a service appointment by adding the vehicles you own to your driveway profile. Adding the vehicle helps personalize the information and keeps service-related tools easier to reach. ► My Preferences: Manage your profile and use tools and forms with greater ease. Keeping preferences updated can help make the online ownership experience more accurate and convenient.To sign up, visit the My GM.ca section within www.gm.ca. Use accurate vehicle and contact information when creating or updating an account so the tools and notices are matched as closely as possible to the vehicle you own.
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible aftermarket adaptive equipment required for the vehicle. Examples may include hand controls, a wheelchair lift, a scooter lift, or other approved equipment designed to make vehicle use more accessible for drivers or passengers with mobility needs.
The program is intended to help eligible owners adapt a vehicle so it better supports personal transportation requirements. The exact equipment, reimbursement amount, documentation, and eligibility conditions can vary, so owners should review the program details before purchasing or installing adaptive equipment.
For more information on the limited offer, visit www.gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text Telephone (TTY) users can call 1-800-833-9935.
General Motors of Canada also has a Mobility Program. Canadian owners should call 1-800-GM-DRIVE (463-7483) for details. TTY users can call 1-800-263-3830.
Before applying, keep copies of equipment invoices, installation records, vehicle information, and any required forms. If adaptive equipment is being considered for a Buick Enclave, confirm that the equipment is compatible with the vehicle and that it is installed by a qualified provider according to the program requirements.
